Terms and conditions
Introduction
The following terms and conditions ("Terms") govern your use of Casino Bello (the "Service" or "Platform"). By accessing, using, or registering for the Service, you agree to be bound by these Terms.
- Purpose of the Terms: These Terms aim to define the relationship between Casino Bello and its users, outlining the rules and expectations for using the Service.
- Acceptance of Terms: Your continued use of the Service constitutes your acceptance of these Terms. If you do not accept these Terms, please discontinue use of the Service.
- Age and Legal Restrictions: You must be at least 18 years old to register or use the Service. By registering, you confirm that you meet this requirement.
Account Registration
- Eligibility: Casino Bello reserves the right to refuse registration to any individual or entity for any reason.
- KYC and Verification Requirements: To prevent money laundering and ensure compliance with regulations, we may request documentation from users to verify their identity. Failure to provide such documentation may result in account suspension or closure.
- Responsibility for Account Security: You are solely responsible for maintaining the security of your account, including protecting your login credentials and ensuring that you do not share them with others.
Deposits and Withdrawals
- Accepted Payment Methods: We accept various payment methods, which may be subject to change. Please refer to our website for an up-to-date list.
- Minimum and Maximum Limits: The minimum deposit/withdrawal amount is $20/$50. The maximum withdrawal limit per day is $11,250, and the maximum monthly withdrawal limit is $22,500.
- Processing Times and Fees: Deposits are processed immediately, while withdrawals may take 24 hours or up to 3 days depending on the method chosen. We do not charge any fees for transactions.
- Anti-Money Laundering Policy: Casino Bello complies with applicable anti-money laundering regulations, which include verifying user identities and monitoring transaction patterns.
Bonuses and Promotions
- How Bonuses Are Credited: Bonuses are credited to your account upon successful registration or upon meeting specific conditions outlined in the promotion.
- Wagering Requirements: Wagering requirements vary depending on the bonus type. Please refer to our website for specific wagering requirements for each promotion.
- Expiry and Abuse Clauses: All bonuses expire after 5 days from issue, unless otherwise stated. We reserve the right to withhold or revoke any bonus if we suspect abuse or irregular behavior.
Gameplay and Fairness
- RNG Usage: Casino Bello uses Random Number Generators (RNGs) to ensure fairness in our games. Our RNGs are regularly audited and certified by third-party providers.
- Game Malfunctions: If a game malfunction occurs, we reserve the right to void any bets placed during that period.
- Limits on Play and Responsible Gaming Tools: We encourage responsible gaming practices and offer various tools to help users maintain control over their play. These include deposit limits, session limits, and self-exclusion options.
Responsible Gambling
- Self-Exclusion Options: Users can opt for self-exclusion at any time by contacting our support team. During this period, your account will be closed, and you will not be able to access the Service.
- Deposit, Wager, and Session Limits: We offer various limits to help users maintain control over their play. These include deposit limits ($20), wager limits ($5), and session limits (1 hour).
- Help and Support Links: We provide links to external resources for problem gamblers, including self-exclusion registries and counseling services.
Prohibited Activities
- Bonus Abuse: We reserve the right to withhold or revoke any bonus if we suspect abuse or irregular behavior.
- Fraud, Collusion, or Manipulation: Any attempt to manipulate the outcome of a game or engage in fraudulent activities will result in account closure and possible law enforcement action.
- Use of Bots or Automated Systems: The use of bots or automated systems is strictly prohibited. We reserve the right to detect and block such activity.
Account Suspension and Closure
- Voluntary Account Closure: You may close your account at any time by contacting our support team.
- Breach of Terms: If you breach these Terms, we reserve the right to suspend or close your account.
- Inactivity and Dormant Accounts: If your account remains inactive for 12 months or more, we reserve the right to close it. We will notify you prior to closure and provide instructions on how to reactivate your account.
Privacy and Data Protection
- Information Collected: Casino Bello collects personal data as part of our registration process, including name, address, date of birth, and contact details.
- Use and Storage of Personal Data: We use your personal data for the purpose of providing the Service and to comply with regulatory requirements. Your data will be stored securely on our servers.
- GDPR Compliance (if applicable): Casino Bello complies with General Data Protection Regulation (GDPR) standards in handling user data.
Limitation of Liability
- Losses: We are not liable for any losses resulting from system errors, game malfunctions, or other technical issues.
- System Errors: While we strive to maintain a stable and secure Service, we cannot guarantee that our systems will be free from errors. In the event of an error, we reserve the right to void any bets placed during that period.
- Third-Party Links: Casino Bello is not responsible for the content or functionality of third-party websites linked on our website.
Amendments and Updates
- Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice. It is your responsibility to regularly review these Terms for changes.
- Notification of Changes: We will notify you of significant changes via email or through our website. Your continued use of the Service constitutes acceptance of the updated Terms.